전동킥보드 라임 쥬서 직업 테크 트리 : 시니어 IT 지원 책임자 - Senior IT Support Lead EMEA / 엔지니어링 - Engineering (IT, Software Engineering)
회사소개 (Lime)
전동킥보드 라임의 간단한 회사 소개와 비전에 대해서 이야기를 하고 있습니다.
Lime is a smart-mobility provider that offers cities an array of mobility products including Lime-E e-assist bicycles and Lime-S electric scooters. Lime aims to revolutionize mobility in cities and campuses by empowering residents with cleaner, more efficient, and affordable transportation options that improve urban sustainability.
We are looking for a Sr. Support Lead to join our IT team based in Dublin. Lime is growing across EMEA, and we need a hands-on lead that can support our distributed team. If you are passionate about technology and helping people, read on. The ideal candidate will be a highly motivated individual that solves technical problems with solutions that are scalable, simple, and secure. If you want to be part of a word class technology team at a company that is changing the world, we want to hear from you!
주요 업무 (What You'll Do)
시니어 IT 지원 책임자로서의 업무에 대해서 언급하고 있습니다.
- IT lead for EMEA providing in-person and remote support
- Google / G Suite Administration
- Support AV at our EMEA offices and onsite/offsite events
- Build strong relationships with IT vendors and service providers
- Troubleshoot user endpoints (PC, Mac, ChromeOS, iOS, Android)
- Configure, deploy, and manage hardware, software, networks, and printers
- Manage office AV infrastructure (Zoom, CFM)
- Monitor network and systems performance and availability
- Assist in managing our growing portfolio of enterprise SaaS applications
- Own the IT onboarding and offboarding flows for EMEA users
- Travel across EMEA as appropriate to support our teams
자격 요건 (About You)
시니어 IT 지원 책임자로서의 자격 요건에 대해서 언급하고 있습니다.
- Deep expertise with administering the Google G Suite
- 5+ years of IT support experience including hardware, software, and AV
- BS in computer science, information systems, or equivalent experience
- Expert at troubleshooting Mac, Windows, iOS, and Android endpoints
- Strong fundamentals in information and data security, specifically in SaaS environment
- Experience configuring and maintaining IT ticketing software such as Zendesk, Servicenow
- Data-driven decision-making and able to run basic queries and reports
- Experience working with endpoint management systems / MDM (e.g. Mobiliron)
혜택 (What we offer)
전동킥보드 라임에 합류하게 됨으로서 얻게될 수 있는 기회에 대해서 언급하고 있습니다.
- Opportunity to revolutionize transportation in your hometown with the leader in urban mobility solutions
- A position that offers a variety of career and resume building experiences with the fastest growing startup of 2018
- You will have the chance to scale with a rapidly growing organization, with tons of opportunity for growth
- Play a role in the transformation of urban mobility and sustainability
- Work with a team of fun and motivated individuals
- Competitive salary and benefits
We here at Lime strive to build a workforce comprised of individuals with diverse backgrounds, abilities, minds, and identities that will help us to grow, not only as a company, but also as individuals. Lime is an Equal Opportunity Employer
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